Experience with Azure (WVD), Citrix Cloud, Citrix Virtual apps and Desktops, Citrix Netscaler, powershell, fslogix
Detailed Job Description:
Support complex enterprise operations by engineering and implementing detailed configuration and engineering strategies/solutions for one or more technologies within assigned technical area of expertise.
Ensure capability, flexibility, scalability, performance and reliability objectives are met or exceeded for a variety of small to mid-size projects.
In collaboration with the team and vendor/contractor resources, ensure flawless execution, and seamless operations of the production environments.
Bachelors degree in Computer Science, Engineering, or related field; or equivalent work experience.
3-5 years of relevant work experience required.
3-5 years of experience and proven engineering expertise within subject matter domain.
Strong analytical and customer service abilities.
Ability to communicate and articulate technical information across various organizational levels.
Strong thought leadership abilities and a highly innovative problem solver.
High reasoning aptitude and ability to quickly understand a complex operating environments.
Minimum years of experience: 3+
Certifications Needed: No
Top responsibilities you would expect the Subcon to shoulder and execute:
Independently perform moderately difficult assignments in detailed configuration, integration and support of existing and future technologies within assigned technical area of expertise. Perform problem diagnosis, initiate problem resolution and provide ongoing life-cycle support for technology deployments and upgrades.
Create and maintain documentation of detailed engineering specifications, build changes, models, troubleshooting and support guides, systems metrics, and overall project information (including key deliverables). Responsible for the technical correctness and completeness of engineering designs and artifacts. Ensure that build activities are completed per engineering diagrams that were drafted and approved for the project. Redirect build activities as needed.
Manage effective relationships and work in partnership with leadership, team members, vendors, and contractors to deliver robust technical solutions ensuring service level commitments and project time lines are maintained. Provide technical expertise, mentor, coach and contribute to the development of peers and other team members as appropriate.
Utilize performance data and historical metrics to effectively: plan for growth needs; plan upgrades, migrations, optimizations and new implementations; identify and resolve efficiency issues; and improve overall functionality.
Recommend, deploy and document engineering strategies and solutions for software/hardware/network engineering problems, based upon comprehensive and thoughtful analysis of business goals, objectives, requirements and existing technologies. Independently identify key issues, patterns and deviations.
Participate and provide input into the continual refinement of processes, policies and best practices to ensure optimal performance and availability of technologies. Promote reuse and develop consistent technical build, implementation and support processes. Validate -- and adhere to -- defined standards. Ensure ongoing improvements align with existing process and service management principles and Systems Development Life Cycle (SDLC) methodologies.
Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business. Effectively present the value proposition of business-appropriate emerging technologies to technology leadership.
Interview Process (Is face to face required?) No
Does this position require Visa independent candidates only? No
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